Terms & Conditions.

By engaging Ballah Studios for any service, accessing our website, or submitting an enquiry, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services or website.

These terms apply to all clients, visitors, and users of our services and website. We reserve the right to update these terms at any time, and continued use of our services constitutes acceptance of any changes.

Ballah Studios provides creative and digital services including but not limited to photography, videography, aerial drone capture, branding and logo design, web design and development, SEO, social media management, and marketing strategy.

The specific scope of services for each engagement will be outlined in a written proposal or agreement provided prior to commencement. Any work outside that agreed scope may incur additional fees, which will be communicated and agreed upon before proceeding.

All quotes provided are valid for 14 days from the date of issue unless otherwise stated. Quotes are based on the information provided at the time of enquiry — changes to scope may result in revised pricing.

A deposit of 50% is required before work commences on any project. The remaining balance is due upon completion and prior to delivery of final files unless a payment schedule has been agreed in writing. Late payments may incur an administration fee of 5% per 14-day period past the due date.

All prices are quoted in Australian Dollars (AUD) and are exclusive of GST unless stated otherwise.

Upon receipt of full payment, Ballah Studios assigns to the client the rights to use the final deliverables as agreed in the project scope. This includes but is not limited to final edited images, video files, logo files, and website source code.

Ballah Studios retains the right to display all work in our portfolio, on our website, and across our social media channels for promotional purposes unless the client expressly requests otherwise in writing prior to project commencement.

All preliminary concepts, drafts, unused designs, and working files remain the intellectual property of Ballah Studios unless specifically included in the agreed deliverables.

The client is responsible for providing accurate, complete, and timely information required to complete the project. Delays caused by incomplete briefing, late feedback, or failure to provide required materials may result in revised timelines and additional costs.

The client warrants that any materials, content, or assets provided to Ballah Studios for use in a project do not infringe the intellectual property rights of any third party, and the client indemnifies Ballah Studios against any claims arising from such materials.

Each project includes a specified number of revision rounds as outlined in the project proposal. Revisions beyond the agreed number will be charged at our standard hourly rate.

Once final files have been approved and delivered, any further amendments constitute a new project scope and will be quoted accordingly. Verbal approvals followed by a request to change direction do not constitute a revision entitlement.

If a project is cancelled by the client after commencement, the deposit is non-refundable and any work completed beyond the deposit value will be invoiced at our standard hourly rate.

If Ballah Studios is unable to complete a project due to circumstances within our control, a pro-rata refund will be issued for work not yet completed.

Cancellation of photography or videography bookings within 48 hours of the scheduled date will forfeit the deposit. Rescheduling requests made with more than 48 hours notice will be accommodated subject to availability.

To the maximum extent permitted by law, Ballah Studios' total liability to the client for any claim arising out of or in connection with our services shall not exceed the total fees paid by the client for the specific project giving rise to the claim.

Ballah Studios is not liable for any indirect, incidental, consequential, or special damages, including loss of revenue, loss of data, or loss of business opportunity, even if we have been advised of the possibility of such damages.

Both parties agree to keep confidential any proprietary or sensitive information disclosed during the course of a project. This obligation does not apply to information that is publicly available, independently developed, or required to be disclosed by law.

Ballah Studios will not disclose client business information, strategies, or unreleased products to third parties without prior written consent.

These Terms and Conditions are governed by the laws of Victoria, Australia. Any disputes arising from these terms or our services will be subject to the exclusive jurisdiction of the courts of Victoria.

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

If you have any questions about these Terms and Conditions, please contact us: